Terms and Conditions

You, Your and You, the client are all interchangeably used to describe the entity engaging the services of Stridr.

What do both parties agree to do?

As our client, you have the power to enter into this contract on behalf of your company or organisation. You agree to provide us with everything necessary to complete the project including logo, text, images, link(s) to social media, hosting credentials and any other information we request as we need it, and in the format we require. 

Timeline

Our estimated time required to complete your project is always only an estimate and we are not bound by this timeline. There are a variety of things that can impact that timeline including size of revisions, availability of team, unforeseen technical challenges etc. Please also keep in mind that we rely on you and your team to provide us with the necessary assets (including but not limited to website text, photos, social media, products, pricing, etc.), and approvals in order for us to work on your project, and to avoid impacting your project launch date.

Error Review

We provide you with a 14 day window from the date of website migration to your hosting for error review. This does not include new website revisions, but errors that may have occurred during migration. It is your responsibility as the client to review your website during this time and point out any errors to be corrected.

We do not take responsibility for the print proofs sent to you from a third party printing company and it is your responsibility to ensure you are happy with the print proofs received from your printing company.

Migration of Website

Once the project deliverables have been approved, we require full payment of your projectʼs remaining balance before migrating your website onto your hosting. From the time your website is completed and ready for launch, you have a maximum of 7 days to provide us with your hosting and domain login and passwords. We are not responsible for storing a back-up copy of your website beyond 30 days. We highly recommend that you back-up your website regularly with your hosting provider. Extensions can be provided upon written request.

Browser Functionality

All of our websites are tested for functionality on current Safari, Chrome, Firefox internet browsers. We do not guarantee that your website will look exactly the same on every screen, and may appear differently due to varying screen resolutions and aspect ratios.

Statement of Work

We’ve prepared the price quote (refer to Your Investment section) based on everything that we have discussed. We will build the project based on the vision addressed and samples referenced, along with the amount of pages required to create as agreed upon.

Additional Work Requests

Often in the course of projects, there are additional requests for work provided by the client that were not a part of the original Statement of Work or Scope of Project. In order to allow for us to complete these requests fluently, we default to an hourly rate for the requested work. This hourly rate is $150 per hour or $300 per website page. Prices excluding GST. 

If it is estimated that the additional work will exceed 8 hours of work, we will provide a quote to the client and await their approval before proceeding.

We time track in 20 minute intervals and round down where appropriate. 

Revisions

Your project design package has 2 rounds of revisions. Further revisions beyond this amount will result in an additional cost of $165 per hour. 

Allowances

You’re responsible for the cost of any outside paid assets. This is included but not limited to hosting, domains, SSL certificates, third party plugins, paid stock images, and premium fonts. In addition, we cannot be held liable for the functionality of third party plugins or software, recommended or otherwise. We also cannot be held liable for any limitations in functionality or design that come from not using paid third-party assets.

Exclusive Website Design Credit

We’re proud of our work and reserve the right to apply the text “Web Design by Stridr” or similar on your project. Should you wish to remove the credit, a fee of $750 ex GST applies. Removal of our name does not mean surrendering our design credit to any other party. Without our expressed consent, you agree that “Web Design by Stridr” or similar will be visibly displayed on your website acknowledging our design credit for the life of your website.

Payment Schedule

This agreement is non-transferable and non-refundable. The initial deposit does not constitute a credit, and therefore cannot be used toward our other services. You are accountable for the full balance of your contract whether you decide to complete the project or not. The initial deposit is required to begin work on your project, and the remaining balance upon completion prior to launch. Failure to adhere to this payment schedule may result in debt-collection services being engaged, in which case any and all costs incurred by debt-collection will be payable by you, the client, and a general interest rate may be charged from the time the debt is owed at the discretion of Stridr.

Ownership of Product

Stridr remains owner of any goods it supplies, until the Client fully pays for those goods.

If Stridr creates and supplies any copyright work, then unless otherwise agreed in writing: (a) Stridr owns the copyright; and (b) the Client obtains a non-exclusive, irrevocable, perpetual, non-assignable, royalty-free licence to use, adapt, reproduce, publish and sub-licence that work for the purpose/s for which created, effective upon the Client paying the price of that work to Stridr.

If it is agreed for a copyright work created by Stridr to vest in the Client, Stridr has an irrevocable, perpetual, non-assignable, royalty-free licence from the Client to use the work for Stridr’s own promotion and portfolio use.

Severability of Invalid Clauses

As far as possible all provisions of this Contract will be construed so as not to be void or otherwise unenforceable.

If anything in this contract is void or otherwise unenforceable then it will be severed and the rest of the Contract remains in force.

Errors, Delays and Liability

Stridr can’t guarantee that the functions built will always be error-free (we are human!) and delivered on time, so we can’t be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this website and any other web pages, even if you have advised us of the possibilities of such damages. You also acknowledges that ongoing update in technology is inevitable, and errors might arise from time to time due to incompatibility in the system, so Stridr cannot be held liable for such errors and delay in delivery but will work with the you to resolve the issues. Fixes for errors due to change in technology are billable.

Stridr is providing a web-based service at a competitive price. Stridr is not insuring or underwriting the client’s chosen business model. You acknowledge that internet services are inherently subject to technical failures and disruptions from time to time.

(a) To the maximum extent permitted by law:-

(i) Stridr will not be liable in any way for fines, penalties, taxes (except GST), exemplary/aggravated/punitive damages, liquidated damages, indirect/consequential losses (including loss of contract, loss of production, loss of revenue, loss of profit, lost opportunity costs, and/or other loss not arising naturally and directly according to the usual course of things) or legal costs and expenses arising from the subject matter of this Agreement; and

(b) The maximum liability of the Stridr to the You is the lesser of:-

(i) the sum of Fees paid by the you to Stridr for the disputed month or project; or

(ii) the cost of re-supplying the services.